Introduction to Listening

Product details

This effective listening skills training course will look at the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. This course covers various aspects of listening and emotional intelligence: the impact of communication, effective two-way communication, empathic listening, active listening, considered responses, tips for better listening, providing constructive feedback, managing communications in a team and chairing team meetings. Learning Objectives On completion of this listening skills training course, learners will: To recognise the power of being an effective listener To utilise the skills of communication and listening to generate positive outcomes and positive working relationships Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Certification On successful completion of this course, you will be awarded a Virtual College certificate which you will be able to download and print immediately on completion. Duration This listening training course will take approximately 30 minutes to complete, depending on learning speed. Target Audience This module is aimed at business leaders and professionals. Entry Requirements There are no specific entry requirements for this course.