Conflict Management Training Course

Product details

You can become a skilled mediator and peacemaker with this comprehensive Conflict Management Course. You can gain the skills to de-escalate tense situations, promote understanding and create win-win solutions.This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the strategies for handling conflict Understand the conflict de-escalation process Know the conflict handling models – The Thomas-Kilmann Model Learn how to take help from a third party Understand how to recover from a broken(professional) relationship Know the onion model of resistance Learn the signs of conflict escalation Understand how personality types conflict Learn how to avoid personality clash Understand how communication works Learn how to use respect to help resolve conflict Understand the effects of respect on conflictConflict Management Training Course OverviewThis conflict management course is perfect for those who want to master the rational and irrational sources of conflict, the effects of respect on conflict, and how to use respect to help resolve conflict. You will learn how misunderstandings arise and the possible solutions, personality types in conflict, how specific personalities clash at work, and how to avoid personality clashes. This online course will teach you the escalation of disputes, such as the signs of conflict escalation and the onion model of resistance.By the end of the course, you will have a thorough understanding of the keys to conflict, how misunderstandings occur, personality types in conflict, and de-escalating conflict.Who should take this course?This comprehensive conflict management training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of conflict management.Entry Requirements There are no academic entry requirements for this conflict management training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.Assessment MethodThis course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.